Legal
MobDeal Privacy Policy
Last updated: 7 September 2026
MobDeal (“we”, “us”, “our”) operates mobdeal.in, a platform that allows users in India to sell their used smartphones for a locked price with doorstep pickup.
Information We Collect
- Contact details: name, mobile number, email address
- Pickup address and location details
- Device information: brand, model, storage variant, and self-declared condition
- Payment preference (cash, UPI, or bank transfer) — we do not store your bank/UPI credentials; payment is collected in person by our pickup agent
- Photos or verification notes recorded by our pickup agent at the time of collection, where applicable
How We Use Your Information
- To calculate and lock in your phone's resale price
- To schedule and coordinate doorstep pickup
- To process payment upon successful pickup
- To send booking confirmations and order status updates via email
- To respond to support requests
Sharing of Information
- We do not sell your personal information to third parties. Information may be shared with our verified pickup agents solely to complete your transaction, and with service providers who help us operate the platform (such as our hosting and email service providers), under confidentiality obligations.
Data Retention
- We retain your booking and transaction information for as long as necessary to complete the transaction and to comply with applicable tax, accounting, or legal record-keeping requirements.
Your Rights
- You may contact us at support@mobdeal.in to request access to, correction of, or deletion of your personal information, subject to any legal retention requirements.
Cookies
- Our website may use basic cookies to remember your session while you complete the sell flow. We do not use tracking cookies for advertising purposes.
Contact
- For any privacy-related questions, contact us at support@mobdeal.in or +91 72080 48600.
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